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Alantex Corp.

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Managed IT Services - Assist

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An IT partner not provider. We have been working hard to enhance your customer service experience and to improve upon the manner in which your network helps you conduct business. Technology is the number one budget item after human resources, yet it is the least understood. Allow us to use our expertise to help you reduce your maintenance costs and increase the service quality and reliability of your IT infrastructure.

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our proactive managed services solution, we can prevent many network failures from ever happening. By combining regular preventative maintenance and comprehensive real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.


This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.


Program Advantages:

  • Faster issue resolution with full-time network monitoring: With 24x7x365 monitoring, we dramatically shorten the time from computer failure to
    issue resolution. Our technicians always know the health of your network.
  • Lower support costs through our preferred customer rates: Through participation in our managed services program, for any service work performed, you receive access to our preferred service support rates.
  • Costs less than having your own IT support staff: Avoid the hassle of setting up and maintaining an internal IT Department: Hire us to be your IT Partner ? our solution doesn't get sick and doesn't take vacation.

Program Features:

  • Remote Network Support is delivered remotely from our support center to diagnose and resolve network or server issues rapidly. We keep your key IT resources up and running.
  • Disaster Recovery helps you to identify your critical corporate data and to design, implement and manage a comprehensive backup and recovery strategy to protect it from disaster.
  • Antivirus Monitoring and Updates on Servers and Workstations ensures your antivirus programs are functioning properly and that the latest industry security updates to your systems are being received and installed.
  • 24x7 Performance Monitoring?ensures all of the critical network devices that comprise your small business network are healthy and functioning reliably and optimally.
  • Regular Reports?allow us to keep you updated, between review meetings, on our support performance and how your network has been functioning.
  • Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security..
 
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